How-To Videos

Do you have a video visit coming up soon, but need help with setting it up?

Learn more about joining the video visit using the link sent to you through text/email:

Do you have a video visit coming up soon, but need help with setting it up on your iPhone?

Learn more about joining the video visit on your iPhone using the Healow app:

Do you have a video visit coming up soon, but need help with setting it up on your Android smartphone?

Learn more about joining the video visit on your Android smartphone using the Healow app:

Having audio issues during your televisit on your iPhone?  

Updating your iPhone to the latest iOS might help. Learn more on how to update your iOS on iPhone:

Did you download the Healow app, but you’re having trouble logging into your patient portal account in the app?

Learn how to reset your password and recover your account:

Coming into the office soon for an appointment? 

Learn more about the new check-in procedure with the kiosk: