EMG’s Response to COVID-19
Dear Edinger Adult Patients,
This important communication is an update on what Edinger Medical Group is doing to address the Coronavirus COVID 19 pandemic.
We are taking this health crisis very seriously. Our main priority remains the professional care we provide our patients. Every day, Edinger Medical Group welcome visits from both acutely ill patients, alongside healthy individuals presenting for routine exams. We feel it is our responsibility to safeguard the health of our dedicated staff and all our patients, including our most vulnerable senior patient population.
Due to abundant concern for COVID- 19 community spread in Orange County and the wellbeing of everyone:
Edinger Medical Group now offers telehealth visits (a scheduled phone visit with a provider) for all adult patients requesting an office evaluation for respiratory symptoms. This phone visit will require patient consent and be billed to your insurance with applicable copays.
By offering telehealth, we are able to handle both the significant influx of ill patients to the office with respiratory illnesses and prevent the community spread of infection.
A telephonic visit will be converted to an in office evaluation if deemed appropriate by the provider.
Edinger Telehealth was to be presented as a convenience option to our patients in the near future has now been expedited to fulfill an important current need.
For patient convenience, scheduled telephone visits with a provider may also be applied to other simple visit types and may be offered as appropriate by our schedulers based on Edinger triage guidelines.
Although we absolutely welcome all in office visits, we do recommend that healthy patients give thought to the necessity of any scheduled non urgent visits during this time.
We will remain proactive in our approach to this everchanging health care crisis. Thank you in advance for your understanding and working together with us to keep everyone safe. We hope our telehealth option offers the confidence and reassurance that we will continue to provide care to all keeping our offices as safe an environment for patients and staff.
The Physicians of Edinger Medical Group